Inventory and purchasing
Purchase orders, receiving, matrix items, and reports that surface what has not moved.
POINT OF SALE
Exatouch
A point of sale that covers retail, restaurant, and service operations from one system. Inventory, purchasing, employees, customers, and payment together, with configurations that differ substantially by business type.
The counter
Barcode scanning, scale integration, age verification, and a customer facing display.
Appointments
Booking, reminders, and rebooking at checkout, inside the same system as the payment.
Local with cloud sync
The terminal keeps working when the internet does not.
What is it?
Exatouch is an all in one point of sale. Touchscreen terminal, payment, inventory, purchasing, employees, and customer records in one system rather than a register with software bolted onto it.
It runs across a wide range of businesses, and the configurations are genuinely different. A grocery store needs scale integration and weighted items. A liquor store needs age verification and case breaking. A salon needs appointments and commission tracking. A restaurant needs tables and kitchen routing. Those are the same platform set up for different work, and the setup is most of what determines whether it fits you.
Inventory and purchasing
For most retailers this is the reason to have a point of sale at all. Your money is sitting in stock, and stock does not report on itself unless the system makes it.
Items carry custom SKUs, barcodes, and detail records, so what you sell is described the way you describe it rather than the way a distributor does. Matrix items handle size and colour without creating a separate record for every combination.
Purchasing runs the other direction. Create a purchase order before the order goes out and receiving becomes marking what arrived. Order by phone with no purchase order and you can still scan items in against the invoice and be finished.
- Stock levels current in real time across the store
- Low level alerts grouped by vendor so reordering is one pass
- Purchase orders, receiving, and vendor records in one place
- Matrix items for size and colour without duplicate records
- Reports showing items that have not moved at all
- Inventory valuation you can hand to your accountant
The counter
Checkout speed is not decoration in retail. A customer holding two items in a four person line puts one of them back.
Barcode scanning, integrated payment, and a customer facing display are the baseline. The display matters more than owners expect, because a shopper watching items ring up catches a wrong price or a double scan before it becomes a refund.
Scales integrate for weighed goods, which removes the step where somebody keys a price by hand at a deli counter or a bulk section and eventually keys it wrong. Age verification prompts on the item itself, so the check happens on a Friday night in hour nine of a shift and not only when a manager is nearby. Label and shelf tag printing handles the pricing work that otherwise gets done twice, once to apply and again to fix.
Restaurant operations
Where Exatouch runs a restaurant, it covers menu management, table management, order management, and kitchen display in the same system as the inventory and the payment.
Orders route to the station that makes them. Modifiers can be required so incomplete orders do not reach the line. Item availability updates as things run out. Delivery has its own management screen with zones and status, and phone orders pull up the caller's history and address.
Recipes tie menu items to ingredients, so selling a dish depletes what it is made from and food cost stops being a monthly guess.
Appointments and memberships
For businesses that book time rather than sell things off a shelf. Booking, reminders by text and email, and rebooking at checkout run from one place, so the person at the desk is not moving between a calendar and a register with a client standing in front of them.
Salons
The scheduling sits inside the same system as the payment and the customer record.
Spas
The scheduling sits inside the same system as the payment and the customer record.
Groomers
The scheduling sits inside the same system as the payment and the customer record.
Studios
The scheduling sits inside the same system as the payment and the customer record.
Memberships
Memberships and recurring arrangements are handled here as well, which matters because the quiet loss in these businesses is a card that failed and nobody followed up on.
Employees
Clocking in, permissions, and performance run through the system rather than around it.
- Permission levels attach to roles instead of shared logins, which is the thing most stores get wrong at setup and revisit only after something has gone missing
- A new hire does not need the ability to void a completed sale
- Activity tracking, timekeeping, and payroll reconciliation give you refunds, voids, and discounts by employee and by shift
- Most of what turns up there is training rather than theft, but you cannot tell the difference without the record
Reporting
Customer records hold contact details and purchase history, so staff at the counter can have a specific conversation instead of a generic one, and you have a list to reach when new stock lands.
The reports worth building a habit around are the ones nobody enjoys.
- Reports run by item, category, employee, vendor, and daypart, on the terminal or remotely
- What has not sold at all
- Where voids and discounts concentrate
- Margin by category rather than sales by category, because volume and profit are not the same story and the difference is usually where the decision is
- If you run more than one location, reporting consolidates and separates on demand
Set up for the work
The same system, configured differently by business type.
Retail
Matrix items, purchase orders, and reporting by category.
Grocery and deli
Scale integration and weighted items at the counter.
Liquor and tobacco
Age verification prompted by the product, and case breaking.
Restaurants
Tables, coursing, kitchen routing, and recipes tied to inventory.
Salons and spas
Appointments, reminders, and commission by staff member.
Groomers
Booking, client history, and rebooking at checkout.
Book a call about Exatouch
Tell us what kind of business you run, what you are using now, and what is not working. We will tell you whether Exatouch fits and what the setup would involve.